Welcome to Suitelystay, a convenient and reliable platform for booking hotels. By accessing or using our site, you agree to be bound by these terms and conditions. Please read them carefully.
These terms apply to all visitors, users, and others who access or use the service. If you disagree with any part of the terms, please do not use our service.
Booking
When you make a reservation through Suitelystay, you are entering into a direct contractual relationship with the hotel. Suitelystay acts solely as an intermediary. Reservation terms such as pricing, inclusions, and policies are determined by the individual hotels and are subject to change.
Cancellation Policy
Cancellations and refunds are governed by the policies of the individual hotel booked. It is the user's responsibility to read the cancellation policies carefully before finalizing the booking. Most hotels offer free cancellations within a specified time frame.
Cancellations can typically be made through our platform up to 24 hours before the check-in date, but this can differ depending on hotel policy. For any issues with cancellations, please contact our support team at [email protected].
Privacy Notice
Your privacy is important to us. We are committed to complying with applicable data protection laws in the United States. We collect and use personal data solely for the purpose of providing our booking services to you and improving our platform.
You have the right to request access to your data, ask for corrections, or request deletion of your personal information at any time. For inquiries about our privacy practices, please contact us via [email protected].
Data Storage and Retention
We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Typically, this period extends no longer than five years from your last interaction with our services.
Data Security
We employ advanced security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no electronic method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookie Notice
Suitelystay uses cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. By continuing to use the site, you agree to our use of cookies.
You can manage cookie preferences in your web browser settings. Please note that disabling cookies may affect your ability to use certain features on our site.
Limitations of Liability
Suitelystay is not responsible for any direct or indirect damages arising from the use of our service, including but not limited to loss of profit, data loss, or damage to any equipment.
The availability and quality of services offered by individual hotels on our platform are beyond our control, and we cannot be held liable for any discrepancies or issues experienced with your booking.
Updates to This Agreement
We reserve the right to modify these terms at any time. Changes will become effective immediately upon posting. Users are advised to review this page periodically to stay informed of any such updates.
Continued use of our services following the posting of any modifications constitutes acceptance of those changes.
Last Updated: 02.07.2025
